Frequently Asked Questions (FAQs)

Welcome to Geo Fashions! Below you’ll find answers to the most common questions about our products, shipping, returns, and more.

Orders & Shipping

1. Where do you ship from?
We ship all orders from our warehouse in Florida, USA.

2. Do you ship internationally?
At this time, we only ship within the United States.

3. How long does shipping take?
Processing time: 1–3 business days
Shipping time: 5–10 business days (depending on your location)

4. How can I track my order?
Once your order ships, you will receive a tracking number by email. You can also log in to your account to view tracking updates.

Returns & Refunds

5. What is your return policy?
We accept returns within 15 days of delivery. Items must be unused, in original condition, and in the original packaging.

6. How do I request a return?
Please email us at support@geofashions.com with your order number and reason for return. Our team will provide instructions.

7. Do you offer refunds?
Yes. Once your return is received and inspected, we’ll process your refund to your original payment method within 5–10 business days.

8. Are return shipping fees covered?
Return shipping is the responsibility of the customer unless the product arrived damaged or there was a shipping error.

Payments

9. What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, and Shopify Payments.

10. Is your website secure for payments?
Yes. Our website is protected with SSL encryption and all payments are processed securely through trusted payment gateways.

Products

11. How can I choose the right size?
Please refer to our detailed Size Guide on each product page for accurate sizing information.

12. Are your items true to size?
Most of our items are true to size. If a product runs small or large, we note that in the product description.

13. Do you restock sold-out items?
Some popular items may be restocked. You can subscribe to restock alerts on the product page or contact us directly.

Accounts & Support

14. Do I need an account to order?
No, you can check out as a guest. However, creating an account lets you track orders and manage returns more easily.

15. How can I contact customer support?
You can reach us at:
Email: support@geofashions.com
Phone: +1 727-382-9306
Address: 7901 4th St N STE 300, St. Petersburg, Florida, 33702, USA
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)

Trust & Transparency

16. Is Geo Fashions a legitimate business?
Yes. We are a registered business in the United States under the name Geo Fashion LLC, based in Florida. All our policies are designed to offer full transparency and build long-term customer trust.

17. Where can I read reviews about your products?
You can find customer reviews on our product pages. We’re also working on publishing more verified customer feedback to help new shoppers make informed decisions.

Still have questions?

Feel free to reach out to our support team via email or phone. We're here to help!